How to use Event Viewer (eventvwr.msc) to save event logs filtered
The Application log contains events logged by applications or programs. For example, a database program might record a file error in the application log. Program developers decide whichevents to log.
Start run eventvwr.msc > "Windows Logs" > Application >
"Filter Current Log"
Select "Critical" and "Error" and then click
Click "Save all event as"
Type the name of the event, and then compress the file to attach in the case or to send it to the support engineer.